Shipping Policy
Key Details
- Order Cut-Off Time: 4:00 PM (AEST)
- Processing Time: 1–2 business days (Monday–Friday)
- Shipping Time: 5–7 business days (Monday–Friday)
- Free Delivery: Available on all orders within Australia
Shipping Process
After placing your order, you will receive a confirmation email indicating that the order processing has begun. Orders are typically processed within 1–2 business days (Monday–Friday). Once dispatched, you will receive a separate email containing tracking information.
Estimated delivery time is 5–7 business days (Monday–Friday). We are pleased to provide free delivery for all orders across Australia.
Delays
If the maximum time for order processing and shipping has passed and your order still hasn't arrived, don't panic. Allow up to 2 extra business days (Monday–Friday) and don't forget to use your tracking code to check where your package currently is. If your package still hasn't arrived, please contact us at [email protected], and we’ll investigate the issue.
Cancellations
To cancel your order, please email us at [email protected] as soon as possible. Once an order has been processed or dispatched we are unable to cancel it.
Damaged or Incorrect Items
If you receive an item that is damaged or not what you ordered, please accept our apologies. Send clear photos of the issue to [email protected], and we will sort out the issue as quickly as possible.
Business Information
Parker Fashion is operated by Fernantu Limited, a company registered in the United Kingdom.
Company Number: 15795108
DUNS Number: 232274673
Address:
86-90 Paul Street
London EC2A 4NE
Business Hours:
Monday to Friday, 9:00 AM - 5:00 PM (AEST)
Email: [email protected]
Phone Number: +61485984301