index

FAQ

FAQ

What are the shipping fees?

We strive to keep our shipping fees simple and transparent:

- Standard Shipping: For orders under $25 AUD, a flat shipping fee of $5.95 AUD will apply.

- Free Shipping: Enjoy complimentary free shipping on all orders over $25 AUD.

How can I return my order?

We hope you love every purchase, but if you ever need to return an item, Parker Fashion accepts returns within 30 days from the delivery date. Please email [email protected] to begin the return process. Read more in our Return and Refund Policy.

What is Parker Fashion's refund policy?

Once the return has been processed, we have 7 days to refund your money to the original payment method. There is no additional charge for restocking. Read more in our Return and Refund Policy.

What is Parker Fashion's shipping policy?

Orders placed before 5:00 PM (AEST) will be processed the same day. Order processing time is 1 - 2 business days (Monday - Friday). Delivery time is usually 4 - 7 business days (Monday - Friday). We currently only ship within Australia. Read more in our Shipping Policy.

How can I contact customer support?

You can use the information below or fill out our contact form here.

Business Details
Parker Fashion is operated by GOTIS ECOM LTD, a company registered in the United Kingdom.

D-U-N-S: 228024095
Company Number: 13350777

Address:
71-75 Shelton Street
London WC2H 9JQ

Email: [email protected]
Phone: +61485984301

Business Hours:
Monday - Friday, 09:30 AM - 18:00 PM (AEST)